July 2017, London – Product Tank
What is good like
January 2017, Manchester – PWD Digital event
March 2017, Birmingham – Agile in the City
July 2017, Falmouth – Agile on the Beach
How to overcome communication challenges in a team
September 2016, Cambridge – Agile Cambridge
September 2016, Hatfield – Ocado Technology
Keep personas alive
Credit for the sketchnotes: Westley Knight
June 2016, London – Pragmatic Product Forum
Product owner meets the users
June 2016, Krakow – Soap!
A story about how meeting users helped develop a better product.
Shut up and listen!
Existing assumptions don’t tend to be questioned. This is our story about how we discover things that we didn’t know, that we didn’t know about our users. How does it shape our brand new product? You will hear about lessons we have learned when working with our users.
The user is always right(?)
August 2015 – Ocado Technology Poland
Is the user always right? I am describing some ways how to find it out.
User Personas (workshop)
This is a great opportunity for people who have heard about User Personas concept, but never had a chance to practice. During this workshop we discuss research methods and their limitations, and we carry out a customer segmentation exercise, looking for patterns that enable to group similar people together into types of users. Working in small teams, we are discovering and prioritizing customer needs and create a set of User Personas.